Data protection

Data protection is very important to us. We guarantee that we will not rent, sell or pass on your data to third parties that are not necessary for the processing of an order. The protection of your data is a matter of trust and our highest concern. So that you can feel safe in our store, we pay strict attention to our and legally required security standards when using their personal data.


Company name: Grillericoo GmbH.

Address: Liebenauer Gürtel 16

      A - 8041 Graz

Phone: +43 720 310 710

Email: office@grillericoo.com

Company register no.: FN 589216 w

UID No.: ATU78603735

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the framework of our website.

Contact with us

If you contact us by form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

Provision of information and deletion of your data

Of course, we are always happy to provide you with information about any data we have stored about you. You can send us your request to correct, block or delete your data at any time at office@grillericoo.com.


You have the option to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.

To send you the best possible offers for your needs. For this purpose we will send you information about products you might like by e-mail. You can unsubscribe from this service at any time by clicking on the "unsubscribe" button in the e-mail.

Once you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm your subscription.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: office@grillericoo.com. We will then immediately delete your data in connection with the newsletter dispatch.

Data storage:

We would like to point out that for the purpose of simplifying the shopping process and for subsequent contract processing, the IP data of the connection owner is stored by the webshop operator within the scope of cookies, as well as the name, address and credit card number of the buyer.

In addition, the following data is also stored by us for the purpose of contract processing: e-mail address, telephone number. The data provided by you are necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. No data is transferred to third parties, with the exception of the transfer of credit card data to the processing banking institutions / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us for delivery of the goods and to our tax advisor to fulfill our tax obligations.

After cancellation of the purchase process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).

The data name, address, purchased goods and purchase date will be stored beyond that until the expiry of product liability (10 years). The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or lit b (necessary for the performance of the contract) of the DSGVO.

Web analysis with Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analytics service provided by Google, Inc (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as so-called "cookies", text files that are stored on your computer. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

You can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

You can find out more about Google's use of personal data here: Privacy Policy & Terms of Use.

Use of cookies:

Our website uses so-called cookies. These are small text files that are stored on your terminal device with the help of the browser. They do not cause any damage.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If you disable cookies, the functionality of our website may be limited.

Below you will find information about the cookies we use and how to set your browser. What types of cookies are used?

1. Necessary cookies

These cookies are necessary to enable the operation of our website. These include, for example, cookies that allow you to log in to the customer area, or to put something in the shopping cart.

2. Analytical/performance cookies

These cookies allow us to collect anonymized data about the usage behavior of our visitors. These are then evaluated by us, for example, to improve the functionality of the website and to show you interesting offers.

3. Functional cookies

These cookies are used for certain functionalities of our website, e.g. to suggest a better navigation flow on our website, to show you personalized and relevant information (e.g. "interest-based advertisements").

4. Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have executed. We will use this information to tailor our website and the advertisements you are shown to your interests.

How can I configure the cookie settings of my browser?

Each browser differs in the way it manages cookie settings. This is described in each browser's help menu, which explains how you can change your cookie settings. This can be found for each browser at the following links:

Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies

Safari™: http://apple-safari.giga.de/tipps/cookies-in-safari-aktivieren-blockieren-loeschen-so- goes-s/

Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Firefox™: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Opera™: http://help.opera.com/Windows/10.20/de/cookies.html


To improve the interaction with our visitors we use a Java-Script plugin from uptain GmbH ("uptain-Plugin" https://www.uptain.de). This allows us to analyze your use of the website and to improve the customer approach (e.g. through a dialog box). For this purpose, we collect information about your usage behavior, i.e. movement of the cursor, dwell time, links clicked and, if applicable, information provided. The legal basis of the processing is our legitimate interest in direct marketing and the provision of our website (Art. 6 para. 1 lit f DSGVO). In this context, uptain GmbH is strictly bound to our instructions as an order processor. The information collected is not passed on to third parties unless we are legally obliged to do so. Insofar as the information collected by the uptain plugin contains personal data, this will be deleted immediately after your visit to our website. You can deactivate the use of the uptain plugin at any time via the following link: https://www.grillericoo.at/datenschutz?__up_tracking_unsubscribe

Social Plugins from AddThis:

Use of AddThis plugins (e.g. "Share" button). Punkt Our website uses so-called social plugins ("plugins") of the bookmarking service AddThis, which is operated by AddThis LLC, Inc. 8000 Westpark Drive, Suite 625, McLean, VA 2210, USA ("AddThis"). The plugins are usually marked with an AddThis logo, for example, in the form of a white plus sign on an orange background. An overview of the AddThis plugins and their appearance can be found here: https://www.addthis.com/get/sharing When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of AddThis. The content of the plugin is transmitted by AddThis directly to your browser and integrated into the page. Through the integration, AddThis receives the information that your browser has called up the corresponding page of our website and stores a cookie on your terminal device to identify your browser. This information (including your IP address) is transmitted by your browser directly to a server of AddThis in the USA and stored there. AddThis uses the data to create anonymized user profiles, which serve as a basis for personalized and interest-based advertising targeting of visitors to websites with AddThis plugins. For the purpose and scope of the data collection and the further processing and use of the data by AddThis, please refer to the data protection information of AddThis: http://www.addthis.com/privacy/privacy-policy If you wish to object to the data collection by AddThis for the future, you can set a so-called opt-out cookie, which you can download from the following link: http://www.addthis.com/privacy/opt-out You can also completely prevent the loading of AddThis plugins with add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).

Collection and processing of data:

In principle, you can visit our website without providing any personal information. If you wish to shop, subscribe to our newsletter or use certain functions of our website, personal data will be collected.

Use and disclosure of your data:

We use the data you provide to fulfill and process your order. For the fulfillment of the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves, insofar as you create an account there. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

Storage of the contract text:

We store the contract text and send you the order confirmation by e-mail. For security reasons, your order data is no longer accessible via the Internet.

Data backup:

Your payment data is operated by appropriate PaymentService and for this purpose it is routed directly to the appropriate provider.

Right to information:

You have the right to free information about your stored data and, if necessary, a right to correct, block or delete this data, provided it is legally possible.

Data protection information:

If you have any questions about the collection, processing or use of your personal data, please contact our data protection officer in writing.

Markus Grübler - office@grillericoo.com

Idealo Privacy Notice:

The logo of our partner idealo (idealo internet GmbH, Ritterstraße 11, 10969 Berlin) is embedded on our website. When you visit our website, the browser used on your terminal device automatically sends information to the idealo server. This information is temporarily stored in a so-called server log file for 7 days. The following information is collected without your intervention and stored until automated deletion:

    IP address of the requesting computer,

    Date and time of access,

    Name and URL of the accessed file,

    website from which the access was made (referrer URL),

    browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The temporary storage of the IP address by the system is necessary to enable delivery of the website. For this purpose, the IP address must remain stored for the duration of the session. The storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of the information technology systems. Storage of this data together with other personal data does not take place. The legal basis for data processing is Art. 6 para. 1 p. 1 lit. f DS-GVO.

Your rights

You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

You can reach us at the following contact details:

Grillericoo GmbH

+43 720 310 710


© 2023 - Grillericoo GmbH